top of page
About-image.jpg

About Us

Bendial is a company that develops solutions focused on the needs of our clients. We are a contact center with more than twenty years of experience; we offer end-to-end business process outsourcing services through various communication channels, such as telephone, SMS, social networks, web, e-mail and chat. Our technology adapts to the needs of our clients, as well as foster quality, safety, and transparency. Our facilities are equipped with cutting-edge tools, and are designed to allow us to work optimally.

Our main offices are in Plantation, Florida (USA). Our call center is strategically located in the Dominican Republic, a country with a highly reliable business environment and proximity that allows for an ideal place to provide services to countries that work on American and European schedules.

Our people are our most important asset. We are dedicated to providing the highest quality of service to our clients and employees. Our staff is 100% committed to our clients and their brand, which is the reason why all of our efforts, motivation, training and incentives are aligned to create a team interested and committed to delivering quality of service and reliability that ensure end-user satisfaction in order to increase the brand value and profitability of our clients.

Provide the highest quality of contact center solutions to meet the needs and demands of our clients. Position ourselves globally by the outcome of ongoing strategies that benefit our clients and be the solution to the needs of the market, supported by our entrepreneurship and innovation to deliver reliable results.

 

We offer flexible solutions that are tailored to the particular needs of our clients. We have the technological and human support, in addition to the highest standards of quality and service.

Vision

Our mission is to contribute to the success of our clients and their brands, by ensuring the best experience for their customers. Lead the contact center industry in providing effective solutions through quality, technology and human talent.

Mission

Schedule a Consultation

Not sure how we can help you? Talk with one of our experts.
bottom of page